ABOUT OUR ORGANISATION
Caregivers You Can Trust
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Above & Beyond is a small community-based organisation dedicated to providing Disability and Mental Health Services for those in need. This organisation was founded by Alex Toohill with one goal in mind; to provide an ''Above & Beyond'' approach when delivering holistic care to all participants. Our organisation will strive to utilise its 10 years of experience in the industry to tailor make a care plan specific to the goals of each individual.
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“Empowering people, embracing differences, and supporting every journey — because everyone deserves to live their best life.”
Experienced and Supportive
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We understand that not one care plan fits all and we pride ourselves on taking the time to get to know each individual participant to ensure the care fits their personal needs, requirements and goals. This includes a number of services in the home and the community, from supporting their overall well-being and attending allied health appointments through to accompanying participants to leisure activities.
Experienced Support Staff
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Above & Beyond not only strive to provide assistance with everyday tasks but want to develop a caring relationship with our participants and their families. Our focus is utilising our experienced support staff and qualified RN to develop a person-centred plan that meets your needs. Here at Above & Beyond, we provide one-on-one and group care that ensures our participants can feel safe and cared for during their most vulnerable times.
MEET Our team
Alex Toohill
DIRECTOR
ROLE & Experience:
As Director, my role is to ensure our organisation delivers safe, high-quality, and dependable support to every person we work with.
With over 10 years of experience in the community services and disability sector, I have developed specialised training and expertise in supporting individuals within complex environments, including day programs and assault avoidance practices.
My career has been built around ensuring people feel safe, respected, and empowered in the support they receive.
I oversee our team to ensure we consistently meet and exceed NDIS standards while delivering services that are professional, compassionate, and person-centred. I believe strong leadership means supporting both our participants and our staff. By guiding and mentoring our team, I help ensure every person receives the best possible care and support.
I am deeply passionate about individual advocacy and believe every person deserves a voice, respect, and the opportunity to live life on their own terms. No matter a person’s background, ability, or circumstances, I am committed to ensuring they are heard, supported, and treated with dignity.
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My goal is to create an environment where participants feel confident in the support they receive, and where families know their loved ones are in capable and caring hands. I’m always available to listen, answer questions, and ensure your experience with our services is positive and empowering.​​
Certifications & PROFESSIONAL DEVELOPMENT:
Alex holds an Advanced Diploma in Community Services and maintains all relevant certifications within the disability support sector. With over a decade of hands-on industry experience, Alex continues to pursue ongoing professional development to stay current with best practices, ensuring the highest standard of support and care.
TENELLE TOOHILL
CLINICAL CARE COORDINATOR
ROLE & Experience:
As the Clinical Care Coordinator, Tenelle’s role is to ensure that each participant’s care is safe, well-coordinated, and tailored to their individual needs.
She works closely with participants, support workers, families (where appropriate), and healthcare professionals to ensure everyone involved in the participant’s care is aligned and working collaboratively.
Tenelle assists with developing and reviewing care plans, monitoring progress, and responding to any changes in health or support needs. Her focus is on ensuring that supports are delivered consistently, respectfully, and professionally while remaining aligned with each participant’s NDIS goals.
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With over 10 years of clinical experience, Tenelle brings a comprehensive skill set and extensive knowledge gained from working in specialised healthcare environments including Paediatrics, Surgical, Medical, Aged Care, and Emergency Departments. This diverse background allows her to provide high-quality clinical oversight and person-centred care.
With a strong background in nursing and disability support, Tenelle is passionate about advocating for the rights of people with disabilities and improving their access to essential health services.
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Participants and families are encouraged to approach Tenelle with any questions, concerns, or feedback regarding their care. She is committed to ensuring every person feels supported, safe, and confident in the services they receive.
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Certifications:
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Bachelor of Nursing
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Diploma of Community Services
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Graduate Certificate in surgical nursing
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Post Graduate degree in Paediatrics
